Unlocking the Best Call Center Pricing Strategies for Your Business
Understanding Call Center Pricing Models
Per-Minute Pricing
One prevalent pricing model is the per-minute charge. Here, businesses pay a specified rate for each minute an agent spends on a call. It's suitable for companies with fluctuating call volumes as costs adjust accordingly.
Per-Call Pricing
For businesses experiencing predictable call volumes, the per-call pricing model offers stability....
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